Senior Product Designer · Seattle
Simplifying
Senior product designer turning complex workflows into products people can actually understand and use. Over 9 years, I’ve designed AI governance tools at OneTrust, logistics products at Wayfair, and platforms for Verizon and healthcare teams.
OneTrust · Wayfair · Verizon · Alluma · CareSkore · Capital One
Selected work
-
Designing AI Assisted Compliance
Risk teams faced hundreds of recommendations with little guidance on what to prioritize. I designed AI assisted guidance that explained what mattered and why.
3× more trust
when recommendations explained their rationale
Read the case study
-
Transforming Freight Forwarding
Freight teams reentered shipments across disconnected systems, creating costly errors at customs. I designed a unified workflow based on research with 20 operations associates.
50% less manual entry
42% fewer entry errors
Read the case study
-
Website Builder
Small business owners were building websites but rarely publishing them. I identified where they stalled and designed contextual guidance that helped them finish.
52% fewer support tickets
35% higher publish rate
Read the case study
More work
-
CareSkore Patient Care Assistant
Designed care management workflows for nurses and social workers using predictive risk scores across web, mobile, and tablet.
3 platforms
web, mobile and tablet
Read the case study
-
Play & Pause
Created a pop up play café for Seattle families, from parent research and branding to booking, operations, and the in person experience.
Sold out
first event, plus 105 subscribers
Read the case study